Tuesday, November 1, 2011

what is brand loyalty


Long record of purchase of particular product from a particular company caused by physiological and emotional attachments with the company and its product is called brand loyalty.
If product cost increases customer buys the same product. Customer refers the product to others. Because customer satisfy with the product and he knows the value of the product
New established companies and products are difficult to gain the brand image company should wait for some years.custmor  always prefers brands what he see n what he listen n what he heard
Localities are divided into 4 types that is hard core, soft core, shifting, switchers
Hard core loyalty means customer always prefer for single brand, soft-core customer prefers 2 or 3 brands, shifting customers are keep shifting to one brand to another brand, but switchers are always buy the new brand products.
Brand loyalty increases by various methods for example using print and electronic media. If any company gives product advertisement that creates the awareness about product. And it occupies the place in customer mind.
Using rebranding technique to attract new customer and retain old customer.
Developing the customer relationship. If company establish the good relation with customers customer may come again for product 

what is brand equity


Brand equity is a added value that embedded on a product or service which influence the way of customer with the respect of the product
Due to brand Eqiuty Company have advantages like
Companies get money due to brand equity by selling brand rites to another company
Companies get large margin profits
Brand loyalty increases. Maximum number of customers became loyal to brand
Customers will not change the product in case of increase in price. Obviously price increases demand decreases but in case of brand loyalty price increases demand became stable
Brand equity measures in different ways for example measure the how much customer willing to pay extra for your product by this method your company brand equity measures. Focus on how many customers are willing refers to others about your product and how many are not
Brand equity and brand equality are different from each other
Brand is intangible asset. Brand is just an image logo. But it influences the buying nature of the customer. Good quality products having good brand image. If brand image is good customer attitude also good. If brand image is not so good customer also not loyal to product
Customer always for brand that is what he heard about brand and what he hear about brand and what he see about brand..So companies should create good brand image in market to get profits.